Shipping Policy
This policy explains how orders placed through qorxdy.com are processed, dispatched, tracked, and reviewed if a delivery issue occurs.
Order Processing
Orders are prepared after payment confirmation and any necessary order verification. Processing time may vary based on product availability, order volume, holidays, and other operating conditions. Processing time and carrier transit time are separate periods.
Any processing or delivery estimates shown at checkout or in order communications are estimates and are not guaranteed arrival dates.
Shipping Methods and Charges
Available shipping methods and applicable charges depend on the delivery destination and the services available for your order. The shipping options and charges will be shown at checkout before payment is submitted.
Please review your shipping address and contact details carefully before completing your purchase. An incorrect or incomplete address may delay delivery or prevent successful delivery.
Fulfillment and Shipping Origin
Depending on product availability, location, and destination, an order may be fulfilled by qorxdyβ’ or a designated fulfillment partner. The shipping origin may differ from our registered business address. Items in one order may occasionally ship separately.
Tracking
When tracking information is available after dispatch, it will generally be sent to the email address provided at checkout. A carrier may need time to register the first tracking scan after a label is created.
Delays and Delivery Issues
Weather, carrier disruptions, customs procedures, holidays, incorrect address details, and other circumstances beyond our reasonable control may affect delivery. If tracking has not updated or your order appears delayed or missing, contact us with your order number so we can review the available information.
Contact
Email: service@qorxdy.com
Phone: 00852-4154893
Customer care hours: 8:00 AM β 10:00 PM Daily