Contact Us

Contact Us

qorxdyβ„’ Customer Care

Have a question about a product, an order, payment, shipping, tracking, a return, or a refund? Contact our customer care team using the details below.

Customer Support

Email: service@qorxdy.com
Phone: 00852-4154893
Hours: 8:00 AM – 10:00 PM Daily

Questions About an Order

When contacting us about an existing order, include your order number and the email address used at checkout. This helps us locate the purchase and review your request.

If an item arrives damaged, defective, incomplete, or incorrect, please contact us promptly. Include a description of the issue and, where helpful, photographs of the item, shipping label, and packaging.

Business Information

Guangzhou Jinzhen Trading Co., Ltd.
Owner: Shen Yukun
Room 401, No. 1, South Lane 1, Lvhe Street, Shipai, Tianhe District, Guangzhou, Guangdong, China

Before Sending a Return

Please contact customer care before sending any item back. Our registered business address is not necessarily the return processing address. If a return is approved, we will provide the applicable instructions and destination.